Neu pk believes gaming should be a source of entertainment — not stress. Responsible gaming is at the core of our platform. We're always here to support you and your family.
Neu pk offers multiple responsible gaming tools — all fully in your control.
Set your own daily, weekly, or monthly deposit limit. No deposits beyond your set budget will be allowed — neu pk enforces your limit automatically.
Decide in advance how many hours you want to play. Once that time is up, neu pk will remind you to take a break — and can automatically end your session if needed.
Take a voluntary break from 72 hours up to 30 days. During this period, no betting activity will be possible on your account — it's entirely your choice.
If you feel you need a longer break from gaming, choose Self-Exclusion. Your account can be suspended for anywhere between 6 months and 5 years.
Set a limit on how much you can lose before betting stops automatically — you decide the amount. Keeping control of your losses is the most important step in responsible gaming.
If you ever have a problem or concern, reach out to our support team at any time. Help is always available via live chat and email.
If you notice any of the signs below, seek help right away — don't ignore them.
Thinking "just one more round and I'll win it back" after a loss is a warning sign of harmful thinking.
Hiding your gaming activity from loved ones is a sign that things are starting to go wrong.
Spending money meant for food, rent, or medicine on betting is a serious sign of financial distress.
If you feel irritable, can't sleep, or feel restless when you're not gaming — this may be a sign of dependency.
Spending excessive time gaming at the expense of daily responsibilities, work, or studies is a serious concern.
If you find yourself borrowing or taking out loans to fund your betting, it is important to seek help immediately.
Repeatedly breaking the limits you set for yourself is a sign that self-control is weakening.
Using betting as a way to cope with anxiety or stress causes more harm than good in the long run.
Use these tools anytime from your account settings to keep your gaming experience safe.
Set a daily, weekly, or monthly cap on deposits. Decreasing your limit takes effect immediately; increases take 24 hours to apply.
Set how long you want to play in a single session. Once the time is up, you will be logged out automatically and shown a break reminder before you can log in again.
Set a loss limit for a given period after which betting is automatically stopped. This is the most effective way to keep your finances in check.
An automatic pop-up will appear at set intervals (30 minutes/1 hour) showing how long you've been playing and how much you've won or lost.
Take a voluntary break from 72 hours up to 30 days. Betting activity on your account will be suspended for the duration of the break.
Fully deactivate your account for anywhere between 6 months and 5 years. Any attempt to open a new account during the exclusion period will also be blocked.
Responsible gaming means enjoying gaming or betting consciously, within a set budget, and purely for entertainment. neu pk wants every member to see gaming as a healthy form of leisure — not a source of financial stress or emotional dependency.
Online gaming and Sports Betting are growing rapidly in Bangladesh, which makes responsible gaming more important than ever. neu pk believes every player has the right to know — how to play safely, when to stop, and where to get help if things go wrong.
Responsible gaming on our platform isn't optional — it's a core part of our service. Every account comes with free protection tools, available for you to use at any time.
For responsible gaming at neu pk, we recommend following a few simple but effective principles. Sticking to these will keep gaming enjoyable at all times.
Neu pk is strictly for users aged 18 and above. We take firm measures to prevent minors from accessing the platform. Age verification is required at registration, and proof of age is checked as part of the KYC process.
If you have children or teenagers at home, take these steps:
You don't have to face gaming problems alone. Beyond neu pk's support team, professional help is also available. If you feel you are losing control over your gaming, take the following steps:
Asking for help is not a sign of weakness — it takes courage. neu pk is always here for you.
Reflect honestly on the questions below. If you answer "Yes" to three or more, consider seeking support.
Have you ever spent more than your planned budget on betting?
Do you find yourself wanting to bet more to try to win back what you've lost?
Have you ever argued with family or friends over your gaming?
Are you spending more time gaming instead of being present for work, studies, or family?
Do you feel irritable, restless, or unable to sleep when you're not gaming?
Have you ever borrowed money or dipped into essential funds to place bets?
Do you hide your gaming activity from the people close to you?
Are you relying on gaming as your main way to cope with stress or loneliness?
Find answers to common questions about responsible gaming here.
Join neu pk and enjoy gaming backed by world-class safety tools and support. Your wellbeing is our responsibility.